Support URL: https://www.synapsestacks.com/work/alpha-male/support
For Alpha Male support, contact SynapseStacks at contact@synapsestacks.com.
You can email us for app issues, feedback, and feature requests. Please include a clear description of the issue or request, the device and operating system you are using, and any relevant screenshots or steps to reproduce the problem.
What we can help with
- App issues, bugs, crashes, account access, subscriptions, and technical problems.
- Apple subscription questions, Restore Purchases issues, entitlement problems, trial questions, and cancellation guidance.
- Feedback about Alpha Male features, content, usability, privacy, or reliability.
- Feature requests and suggestions for future improvements.
- Alpha Tribe reports, blocking issues, moderation concerns, abusive users, or objectionable content.
- Questions about privacy, data deletion, account deletion, or safety concerns.
Subscriptions and purchases
Alpha Male uses Apple in-app purchases for iOS subscriptions. Available price, duration, trial, and renewal terms are shown before purchase in the app and Apple purchase sheet. Payment is charged to your Apple Account, and subscriptions renew automatically unless canceled through Apple subscriptions before the renewal deadline. You can manage or cancel your subscription in your Apple Account subscription settings. The app also includes Restore Purchases to restore active Apple subscription entitlements.
Alpha Male uses Superwall to present the paywall and synchronize subscription entitlement status. No external payment method is used for iOS digital subscriptions.
Reports and blocking
Users can report another user's Alpha Tribe post or reply from the actions menu. Reported content is hidden from the reporting user and submitted for moderation. Users can also block another user from the actions menu; blocking prevents the affected accounts from viewing or interacting with one another through Alpha Tribe features.
We filter posts and replies before publication and may remove content or suspend accounts that violate our rules. For urgent moderation or safety concerns, email contact@synapsestacks.com.
Contact
Email: contact@synapsestacks.com
We review support messages and respond as soon as reasonably possible.